Welcome to PaperMint ! By accessing or using our website papermint.in, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy and any additional terms applicable to specific sections of the website. Please read these terms carefully before making any purchases.
1. General Information
Papermint is a stationery brand based in Mumbai, India, providing a range of high-quality stationery products.
These Terms and Conditions apply to all users of the site, including without limitation, visitors, vendors, customers, merchants, and content contributors.
By visiting our website and making a purchase, you acknowledge and agree to these Terms.
2. Account Registration
To make a purchase on our website, you may be required to create an account.
You agree to provide accurate, current, and complete information during the registration process and keep your account details updated.
You are responsible for maintaining the confidentiality of your account information, including your password, and agree to notify us immediately of any unauthorized use of your account.
3. Product Information
We strive to provide accurate descriptions of the products offered on our website. However, we do not guarantee that product descriptions, images, or other content are always accurate, complete, or error-free.
Product prices, availability, and offers may change without prior notice.
4. Orders and Payment
By placing an order on our website, you are making an offer to purchase the selected items under these Terms and Conditions.
Orders are subject to acceptance by us. If your order is accepted, we will send you an order confirmation email. If we are unable to process your order, we will notify you via email or phone.
All payments must be made in full at the time of purchase via the payment methods provided on our website, including credit/debit cards, net banking, UPI, or other online payment methods.
5. Shipping and Delivery
Shipping costs are calculated at checkout and depend on the delivery location and size of the order.
We ship within India and offer delivery to most major cities and towns. Delivery times vary depending on the shipping address.
Please refer to our Shipping Policy for detailed shipping information.
We are not liable for delays caused by third-party couriers, weather conditions, or other unforeseen circumstances.
6. Pricing and Taxes
All prices listed on our website are in INR (Indian Rupees) and are exclusive of applicable taxes.
Prices are subject to change without notice, but the price at the time of the order will be honored.
Goods and Services Tax (GST) will be charged on all applicable orders, based on your shipping address.
7. Images & Mockup Use
We try to provide as accurate and exact pictures of our products on our website, however due to limitations at a few places we may have to use product mock-ups & the look/colour/shade of the actual products may very from the picture shown on the website.
8. Fair Use & Care Instructions
If the product is damaged, tampered with or affected in any way on account of improper, reckless use, or of there is a disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product.
9. Returns and Refunds
We accept returns on defective or damaged items. If you receive a damaged or incorrect product, please contact our customer service within 7 days of receiving your order for a return or replacement.
We do not accept returns for a change of mind.
If the item is defective or damaged, we will replace the item and notify you for the same
For personalised orders, if you have sent in the wrong spelling or want any changes, please email us or whatsapp us in the next two hours of placing the order. Once the order is in process and printed, no changes can be made.
We do not provide exchange, however replacement of damaged products will be done.
10. Cancellations
You may cancel your order before it is dispatched. Once the order has been shipped, it cannot be canceled.
In case of cancellation, we will issue a full refund to the payment method used.
11. Intellectual Property
All content on the website, including logos, images, text, graphics, and trademarks, is the intellectual property of Papermint, and is protected by copyright laws.
You are prohibited from using, reproducing, or distributing any content from our website without express permission.
12. Limitation of Liability
To the fullest extent permitted by law, Papermint is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use our website, products, or services.
We are not responsible for any damages that result from unauthorized access to your account, including loss of data, financial loss, or any other harm caused by third-party activity.
13. Privacy and Security
We respect your privacy and handle your personal information according to our Privacy Policy.
Our website employs security measures to protect your data. However, we cannot guarantee complete security of data transmitted over the internet.
14. Changes to Terms and Conditions
Papermint reserves the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the bottom.
Continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising from or relating to these Terms and Conditions shall be resolved exclusively in the courts of Mumbai, India.
16. Contact Information
If you have any questions about these Terms and Conditions or our products and services, please contact us at:
Papermint
Email: info@thepapermint.in
Phone: 8779145553
Our journey started with passion and a dedication to quality. Each piece in our collection is meticulously crafted with the finest materials for lasting durability and style.
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